Waggle Mail dog subscription box sitting on the front steps with a dog eagerly waiting for it

How It Works


You know that rush of adrenaline you feel when a package arrives? We don’t just want that for you—we want it for your dog, too. Nothing makes us happier than a #WaggleMailTail. 

With your Waggle Mail subscription, you’ll receive a curated Waggle Mail box once every three months.

A dog encouraging its owner to order a subscription box online

STEP ONE

Join the Pack.

Once subscribed, you’ll receive four premium Waggle Mail boxes per year (one every 3 months) and join our growing community of pet parents. You’ll also get access to exclusive products, content, and more.

Our dog subscription boxes are customized by breed, age, weight, and much more

STEP TWO

Perfect your profile.

We’ve created a fun, interactive form so you can share everything we need to know about your dog. From age and allergies to weight, medical conditions, and personality quirks, no detail is too small. Our subscription service is designed to adapt as your dog grows, taking into account changes over time.

The more information you provide, the more personalized your Waggle Mail experience will be.

Exclusive veterinary health products (VHPs) that go into our dog subscription boxes

STEP Three

Trust the process.

Here’s where we do our thing: curate the best products and information for you. Based on what we know about your dog, we handpick need- and breed-appropriate veterinary health products (VHPs), mental enrichment toys, and other premium goodies. Trust us… it’s worth the wait!

You’ll be first to know when your Waggle Mail box is on its way.

A dog staring wide-eyed at her dog subscription box

STEP Four

Unbox excitement.

The moment you’ve been waiting for: Waggle Mail day! #WaggleMailDay is all about you and your dog: discovering, playing, learning and, of course, bonding.

But Wait, There’s More…


At Waggle Mail, we wag for wellness.

 

Dog health and wellness is at the core of everything we do. It’s what makes Waggle Mail different.

Every Waggle Mail box includes vet-authored information designed to educate, entertain, and empower pet parents.

We also regularly update our blog with tips and tools that support optimal canine physical and mental health, and strengthen the bond between you and your dog.

#WaggleMailTail for a happy dog subscription box customer

FAQ

Because we’re not a one-size-fits-all service, the contents of each Waggle Mail box depend on the dog. However, what you can expect are purpose-full, filler-free products and information including 1 vet-authored wellness booklet or puppy training booklet, and up to 8+ premium products such as:

  • Dental chews that are scientifically proven to be effective and delicious. We’re talking bags of amazing chews, not just 1 measly chew
  • Vet-exclusive health products to support immunity, anxiety, or joint health, for just a few e.g.
  • Eco-friendly lifestyle accessories for dogs on the move
  • Quality, nutritious, vet-selected treats for all dogs, despite any special allergies or sensitive tummies
  • Fun toys and enrichment puzzles for everyday bonding and play

Waggle Mail subscriptions cost $150/quarter. We ship to our Canadian customers at no charge. 

All Waggle Mail members receive a curated dog subscription box delivered to their doorstep once every three months.

 

 

Once you’ve placed your order and completed our intake form, we’ll curate and ship your box within 1 week of billing. You’ll receive an email from us as soon as your order has shipped.

All auto-renewal orders ship around three months from the original shipping date. 

If you’ve gifted a Waggle Mail box, that box will ship within 1 week of the recipient completing our intake form.

 

Absolutely.

We understand that many dogs struggle with sensitive tummies and/or food allergies. As vets, we also know that some dogs aren’t allowed treats during strict food trials.

Don’t want treats or need a break from them? Log in and update your member profile—it’s as easy as that.

You bet!

Because we’re veterinarian-owned and operated, this is our specialty. We’ve designed our intake form to provide a safe place for you to share medical and other key information about your dog. The more you provide, the better we can curate your dog’s subscription box contents. 

We sure do. 

Whether you have a 6-week-old Great Dane or a 16-year-old Shih Tzu, you can become a Waggle Mail member at any time and know that the information and products we select for your subscription box will be age- and stage-appropriate. No matter when you join our pack, our goal is always to support you along your pet parenting journey.

You sure can!

The main difference when gifting a Waggle Mail box for a furry friend is that these subscriptions do not automatically renew. You can purchase one box, or a whole years’ worth (four boxes), but you’ll only be charged once. Once the gift subscription expires, we’ll send your recipient(s) a reminder and invite them to continue their subscription if they so choose.

You can easily cancel your Waggle Mail subscription through your member profile without worry or fees.

Don’t see your question here? View all our FAQs.

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